Pre-Service Preparation

Pre-Service Preparation

• Confirm pickup appointment with donor and confirm contact information.
• Review items to be picked up and ensure they meet donation guidelines.
• Prepare donation receipt and any necessary documentation for the donor.

During Service

• Arrive at the donor's location on time and introduce yourself.
• Carefully assess and load the items for pickup, ensuring they are handled properly.
• Thank the donor for their contribution and provide the donation receipt if applicable.

Post-Service Verification

• Double-check the items loaded to ensure nothing was left behind.
• Update inventory or tracking system with the details of the pickup.
• Follow up with the donor via email or phone to express gratitude and confirm pickup details.

Local Requirements

• Ensure compliance with local health and safety regulations during the pickup.
• Verify any specific donation restrictions or guidelines set by local charities.
• Maintain a record of all pickups for local reporting and accountability measures.